Our team will answer your questions about
our products and services by email@example.com
Send us a message on FB Messenger,
we will answer them as soon as possible!
Come visit us at
53 Quai Saint-Vincent, 69001 – LYON
Enjoy exclusive access to limited series, new collections and pre-release prototype testing.
In accordance with the provisions of the French Data Protection Act of 6 January 1978, any person has the right to access, question, modify, oppose, rectify and delete personal information concerning them. They may exercise this right by writing to the following address
APIK CONCEPT – Looking For Wild
12C Rue du Pré Faucon – Anneçy Base Camp
74600 ANNECY LE VIEUX
In accordance with the aforementioned law, the present site has been declared to the CNIL (compulsory). The company APIK CONCEPT- Looking For Wild, responsible for the processing, will be able to keep and archive the customer’s data in a confidential manner for all purposes of proof.
The Site is the exclusive property of APIK CONCEPT – Looking For Wild, the only company entitled to use and exploit the intellectual property rights and personality rights attached to this Site, in particular, the trademarks, designs and models, copyrights and image rights, either as a matter of origin or by the effect of a transfer or a licence of exploitation.
The use of all or part of the Site, in particular by downloading, reproduction, transmission or representation for any purpose other than personal and private use for non-commercial purposes is strictly prohibited.
If you subscribe to e-mail information services (“newsletters”), you may opt out of receiving these e-mails either as described above or by following the instructions at the end of each e-mail when you receive it.
You are informed that when you visit the site, a cookie may be automatically installed on your browser. A cookie is a block of data that does not allow the user to be identified but is used to record information relating to the user’s navigation on the site. We inform you that you can prevent these “cookies” from being recorded by configuring your computer according to the procedures detailed on the http://www.cnil.fr website.
The site editor cannot be held responsible for any damage resulting from the use of the Internet network such as loss of data, intrusion, virus, breakdown of the site service, or others.
The site editor, particularly in the online sales process, is only bound by an obligation of means.
The publisher of the APIK CONCEPT website cannot be held responsible for the non-execution of the contract concluded due to the occurrence of an event of force majeure. Concerning the purchased products, the editor will not be held responsible for any indirect damage due to the present, operating loss, loss of profit, damage or expenses, which could occur. The choice and the purchase of a product or a service are under the sole responsibility of the customer.
In any case, APIK CONCEPT can in no way be held responsible:
– for any direct or indirect damage, in particular with regard to loss of profits, loss of earnings, loss of customers, loss of data, etc., which may result from the use of the site or, on the contrary, from the impossibility of using it;
– malfunctioning, unavailability of access, misuse, incorrect configuration of the user’s computer, or the use of a browser not frequently used by the user;
– the content of advertisements and other external links or sources accessible by the user from the site.
These terms are governed by French law. The French courts shall have sole jurisdiction to hear any dispute relating directly or indirectly to access to this Site or its use.
Company name: SASU APIK CONCEPT
Head office: 221 Quai Jean Jaurès, 71 000 Mâcon
Company capital: €1,000
SIREN : 818 367 880
Name of the host: SAS OVH
Head office: 2 rue Kellermann, 59100 Roubaix, France
Telephone: +33 9 72 10 10 07
Photographs: Mathis Dumas & CEG Studio Photo
In accordance with the law n° 78-17 of January 6, 1978, relating to Data processing, Files and Freedoms, you have a right of access and of correction of the data in personal matter concerning you.
To do this, you can contact firstname.lastname@example.org
La livraison est gratuite en France et soumise à des frais d’expédition pour les autres destinations.
Si vous n’êtes pas satisfait de votre produit, vous pouvez le retourner dans un délai de 30 jours à compter de la date de livraison de votre commande.
1.1. The present general conditions of use of the website and sale of products (hereinafter referred to as the “General Conditions of Sale”) apply, without restriction or reserve, to all sales concluded by APIK CONCEPT, a simplified joint stock company holding the brand name ” Looking for Wild “, whose registered office is located 221 Quai Jean Jaurès in Mâcon (71000) with a share capital of 1.000 euros registered under n°818 367 880 RCS MACON (hereinafter referred to as the “Seller”) to consumers and non-professional customers (hereinafter referred to as “the Customers” or “the Customer”) wishing to acquire the products offered for sale by the Seller (hereinafter referred to as the “Product” or “Products”) on the website https://www.lookingforwild.com and all its pages (hereinafter referred to as the “Website”).
1.2 They specify in particular the conditions of order, payment, delivery and management of possible returns of the Products ordered by the Customers.
1.3 These General Terms and Conditions of Sale may be supplemented by special terms and conditions set out on the website prior to any transaction with the Customer.
1.4. These General Terms and Conditions of Sale apply to the exclusion of all other terms and conditions, and in particular those applicable to sales in shops or through other distribution and marketing channels.
1.5. They are accessible at any time on the Website and shall prevail, if necessary, over any other version or any other contradictory document.
1.6. As these General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer’s purchase is the one in force on the Website on the date the order is placed.
1.7. The modifications of these General Terms and Conditions of Sale are opposable to the users of the Website from the moment they are put online and cannot be applied to transactions concluded previously.
1.8. The Customer declares that he/she has read these GTC and accepted them by ticking the box provided for this purpose prior to the implementation of the online ordering procedure on the Website.
1.9. The validation of the order by the Customer therefore implies acceptance without restriction or reservation of these General Terms of Sale.
1.10. The Customer acknowledges that he/she has the required capacity to contract and acquire the Products offered on the Website.
2.1. The Products offered for sale on the Website are technical climbing garments that are worn on a daily basis.
2.2. The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products are presented on the Website.
2.3. The Customer is obliged to read them before placing an order.
2.4. The choice and purchase of a Product is the sole responsibility of the Customer.
2.5. The photographs and graphics presented on the Website are not contractual and do not engage the responsibility of the Seller.
2.6. The Customer must refer to the description of each Product in order to know its properties, essential characteristics and delivery times.
2.7. The contractual information is presented in French and is confirmed at the latest when the Customer validates the order.
2.8. For all Products shipped outside the European Union and French overseas departments and territories, the price will be calculated exclusive of tax automatically on the invoice.
2.9. Customs duties or other local taxes or import duties or state taxes may be payable. They shall be borne and are the sole responsibility of the Customer.
3.1. Product offers are subject to availability, as specified on the Website in the description of the Product.
E-mail address: email@example.com
Telephone number: 09.86.30.66.60
Creating an account
5.1. The creation of an account is not mandatory to order on the Website.
5.2. In order to create a customer area account on the Website (hereinafter referred to as the “Account”), the Customer must enter his/her first and last name, postal address, e-mail address and telephone number. A password will then be requested.
Closing an account
5.4. The Customer is free to request the closure of his Account by sending an email indicating his intention to close his Account to the following email address: firstname.lastname@example.org.
6.1 It is the Customer’s responsibility to select the Products he/she wishes to order on the Website, according to the following procedures:
A. Choice of Product: the Customer chooses :
– The product,
– The colour,
– The size (the number of products in stock appears, once the size is entered),
– The desired quantity
– The Customer clicks on the “ADD TO CART” banner
B. Validation of the chosen products and summary: The Customer clicks on the tab “your basket” symbolised by the following image: then on the banner ” VALIDATE THE ORDER “.
– The Customer accesses a page summarizing the Product chosen, the quantity of Product chosen, the price of the Product and the price of transport if applicable;
C. The Customer has the possibility to check the details of his order, its total price and to correct any errors before confirming his acceptance.
D. Payment of the Product : The Customer clicks on the banner “PAY BY BANK CARD” and chooses the type of bank card (CB, Visa or Mastercard) that he/she wishes to use to pay for his/her order;
– A payment confirmation page appears once the payment has been validated.
E. Confirmation of the order by e-mail
– An email is sent by the Seller to the email address provided by the Customer summarising the contractual conditions and the withdrawal terms.
7.1. Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.
Cancellation of orders
7.2. Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be cancelled, except in the event of the exercise of the right of withdrawal or force majeure.
8.1. The Products are supplied at the prices in force on the Website at the time the order is registered by the Seller. The prices are expressed in Euros, including VAT, but excluding delivery costs. They take into account the VAT applicable on the day of the order. They do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the Website and calculated before the order is placed.
8.2. The prices take into account any discounts that may be granted by the Seller.
8.3. Price reductions may be granted as part of commercial operations in the form of a promotional code to be entered in the “promotional code” area of the “My Basket” section on the Website.
8.4. The prices in force are the prices displayed on the Website at the time the order is placed.
8.5. The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
8.6. An invoice is drawn up by the Seller and given to the Customer upon delivery of the ordered Products.
9.1. The price is payable in cash, in full, on the day the order is placed by the Customer, in accordance with the terms and conditions specified in the “Orders” article above, by means of secure payment in accordance with the following procedures:
– by credit card: Bank Card, Visa, EuroCard/MasterCard,
– by Paypal.
9.2. Payment by bank card is irrevocable, except in the event of fraudulent use of the card. In this case, the Customer may request the cancellation of the payment and the return of the corresponding amounts.
9.3. Payment data is exchanged in encrypted mode using the SSL (Secure Socket Layer) protocol by means of the Banque Populaire secure payment system “Cyberplus paiement”.
10.1. With the exception of pre-orders, the Products ordered by the Customer will be prepared and dispatched in mainland France in the European Union and abroad within a maximum of 7 working days for dispatches in France and the European Union, and a maximum of 10 working days outside the European Union, as from receipt of the order, to the address indicated by the Customer when placing the order on the Website. These times do not include transport time, which varies from one country to another.
10.2. The Seller undertakes to make its best efforts to deliver the products ordered by the Customer as soon as possible. If the ordered Products have not been delivered within 7 days after the indicative delivery date, for any other reason than force majeure or the fact of the Customer, the sale may be cancelled at the written request of the Customer under the conditions provided for in articles L. 216-2 L. 216-3 L. 241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest in the fourteen days which follow the date of denunciation of the contract, with the exclusion of any compensation or deduction.
10.3. Delivery is free of charge in Metropolitan France and a charge is made for delivery outside Metropolitan France. A tool for calculating delivery costs according to the delivery address is available on the Website.
10.4 In the event of non-conformity of the delivered Product, the Seller undertakes to remedy this or to reimburse the Customer, as indicated in the article “Seller’s liability – Guarantee”.
10.5. The Seller shall bear the transport risk and shall be obliged to reimburse the Customer for any damage caused during transport.
10.6. The Customer is required to check the condition of the Products delivered. The Customer has a period of 30 days from the date of delivery to express any reservations or claims for non-conformity or apparent defects of the Products delivered (for example, damaged package already opened, etc.), by e-mail or post, with all the relevant supporting documents (in particular photos). After this period and if these formalities are not respected, the Products will be deemed to be in conformity and free of any apparent defect and no claim can be validly accepted by the Seller.
10.7 The Seller shall reimburse or replace, as soon as possible and at its own expense, the Products delivered for which the Customer has duly proved the lack of conformity or the apparent or hidden defects, under the conditions provided for in Articles L. 217-4 et seq. of the French Consumer Code and those provided for in the present General Terms of Sale.
10.8. Pre-orders: an indicative delivery date is provided in the event of pre-orders.
11.1. The transfer of ownership of the Seller’s Products to the Customer shall only take place after full payment of the price by the latter, regardless of the date of delivery of the said Products.
11.2. Regardless of the date of transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only be realised at the moment when the Customer takes physical possession of the Products. The Products therefore travel at the Seller’s risk.
12.1. In accordance with the legal provisions in force, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to give any reason or pay any penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 30 days of delivery of the Products.
12.2. Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be put back on the market in new condition, accompanied by the purchase invoice.
12.3. Damaged, soiled or incomplete Products will not be taken back.
12.4. Returns are not possible on discounted products.
12.5. The right of withdrawal may be exercised by e-mail (email@example.com) or by post, mentioning the Customer’s name, order number, the amount of the order and the date of the order, to the address indicated in the legal notices, using the withdrawal form available in the Appendix to these General Terms and Conditions of Sale, in which case the Seller will immediately send the Customer an acknowledgement of receipt on a durable medium.
12.6. If the right of withdrawal is exercised within the above-mentioned period, only the price of the Product(s) purchased and the delivery costs will be reimbursed; the cost of returning the Product(s) will be borne by the Customer.
12.7. The reimbursement will be made, by cheque or bank transfer, within 14 days of the notification to the Seller of the decision to withdraw.
12.8. If the Customer wishes to exchange the Product rather than terminate the sale, the Customer must specify the nature, size and colour of the desired Product. Product returns will be at the Customer’s expense, regardless of the country of residence.
13.1. The Products sold on the Website comply with the regulations in force in France and have performances compatible with non-professional uses.
13.2. The Products supplied by the Seller shall benefit from the right of withdrawal in accordance with the legal provisions, by right and without additional payment,
– the legal guarantee of conformity, for apparently defective, damaged or spoiled Products or Products that do not correspond to the order,
– the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and making them unfit for use,
Under the conditions and according to the modalities referred to in the box below and in ANNEX 2.
13.3. In order to assert his rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of 30 days from the delivery of the Products or from the discovery of the hidden defects within the above-mentioned periods and return or bring back to the shop the defective Products in the state in which they were received with all the elements (accessories, packaging, instructions…).
13.4. The Seller will refund, replace or repair Products or parts under warranty that are found to be non-conforming or defective.
13.5. Shipping costs will be reimbursed on the basis of the invoiced rate and return shipping costs will be reimbursed upon presentation of the relevant receipts.
13.6. Refunds for Products deemed to be non-conforming or defective will be made as soon as possible and at the latest within 30 days of the Seller’s finding of the lack of conformity or hidden defect.
13.7. The refund will be made by crediting the Customer’s bank account or by bank cheque sent to the Customer.
13.8. The Seller shall not be liable in the following cases:
non-compliance with the legislation of the country to which the products are delivered, which it is up to the Customer to check,
The Customer shall be liable for any damage caused by misuse, professional use, negligence or lack of maintenance, as well as by normal wear and tear of the Product, accident or force majeure,
any disruption or unavailability of the Internet network when using the Website,
any contamination of the Customer’s computer equipment resulting from the propagation of a virus or other computer infections (it being specified that the Customer is solely responsible for the security of his computer equipment and must take all appropriate measures to protect his data and/or software from contamination by any viruses circulating on the networks);
any temporary unavailability of the Website, in particular for maintenance reasons;
any interruption of the Services attributable to the behaviour of one or more Customers; in this respect, in the event of dangerous, illegal or unlawful behaviour by the Customer, the Seller reserves the right to close the Customer’s account.
13.9. The Seller’s guarantee is, in any case, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.
15.1. The Seller is the owner of intellectual property rights (including in particular the brand name ” LOOKING FOR WILD ” and the copyright on the content of the Website) which are protected by French and international laws relating to intellectual property.
15.2. Nothing herein shall be construed as assigning or transferring to the Customer any or all of the intellectual property rights held by the Seller.
15.3. In general, and without this list being considered exhaustive, the Client undertakes to :
– use the Website only for personal, non-commercial use without making false, abusive, speculative or fraudulent claims;
– not to use robots or other automated means to access this Website or to send messages to the e-mail address specified in these Terms and Conditions;
– not to divert the purpose of the Website and in particular for purposes contrary to public order and morality;
– not to reproduce, copy, transfer, transmit, alter, modify, move, remove, replace or redistribute, without the prior written permission of the Seller, permanently or temporarily, on any medium or in any manner whatsoever, the Website or the content of the Website and/or the name, logo, trademark and/or any other information or distinctive sign relating to the rights of the Seller on the Website;
– not to merge all or part of the Website into other computer programs or create derivative works from the Website;
– not to adapt, compile, decompile, disassemble, translate, analyze, reverse engineer or otherwise access or attempt to access all or any part of the source code or code of the Website, except to the extent permitted by law;
– not to extract or re-use, including for private purposes, without the prior written consent of the Seller, any substantial part or not of the content of the databases and archives constituted by the Website;
– not to allow, directly or indirectly, by advice, help or assistance, any third party to carry out any of these acts or to infringe the Seller’s intellectual property rights;
– to set up control systems adapted to technical developments to avoid any piracy of the information contained in the Website and in particular to avoid the illicit use or use contrary to these General Terms and Conditions of Sale of any information or data in any way and in any form whatsoever;
– inform the Seller as soon as he becomes aware of any piracy or any illicit or non-conforming use of the Website.
15.4. In addition, the Customer shall refrain from correcting by himself any anomaly or malfunction of the Website of any nature whatsoever, as the Seller reserves this right alone. The Seller shall not provide the Customer with the source codes of the Website, which shall remain the exclusive property of the Seller.
16.2. The Seller does not sell, assign or transfer this information to third parties.
16.3. Cookies are collected to enable or facilitate the use of the Website and/or for the needs strictly necessary for the supply of the Products requested by the Customer and/or to obtain information on the browsing of Customers and to enable, in particular, the reconstruction of the Customer’s route.
16.4. The Customer is informed that the continuation of his navigation and use of the Website implies his agreement to the deposit of cookies on his terminal.
16.5. The Customer may oppose the recording of cookies, in particular by configuring his or her Internet browser.
16.6. Cookies may not be stored for more than thirteen months, unless the Customer agrees otherwise.
17.1. In the event of a change in circumstances unforeseeable at the time of the conclusion of the contract, in accordance with the provisions of Article 1195 of the Civil Code, the party who has not agreed to assume the risk of excessively onerous performance may request a renegotiation of the contract from his contracting party.
17.2. If any of the provisions of these General Terms and Conditions were to be declared null and void or inapplicable in application of a law, a regulation or following a court decision that has become final, it would be deemed unwritten and the other provisions would remain in force provided that the contractual balance is maintained between the parties.
18.1. The parties shall not be held liable if the non-performance or delay in the performance of any of their obligations as described herein is due to force majeure, as defined in Article 1218 of the Civil Code.
18.2. The parties expressly agree that the Covid-19 pandemic and all governmental decisions, laws, decrees or regulations taken as a result of this pandemic (closure of borders, confinement, closure of shops, etc.) which are likely to cause difficulties in the delivery of Products (delays, difficulties in restocking, difficulties in following up orders, etc.), regardless of the level of the production chain that they would affect (transport, raw materials, after-sales service, delivery, communication, etc.), constitute a case of force majeure.
19.1 These General Terms and Conditions of Sale and the operations arising from them are governed by French law. 19.2 They are written in French. In the event that they are translated into one or more languages, only the French text shall be deemed authentic in the event of a dispute.
20.1. All disputes to which the purchase and sale operations concluded in application of these general terms and conditions of sale could give rise, concerning both their validity, their interpretation, their execution, their cancellation, their consequences and their consequences and which could not be resolved between the Seller and the Customer, shall be submitted to the competent courts under the conditions of common law.
20.2. The Customer is informed that he/she may in any event have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation (C. cons. art. L 612-1) or with the existing sectoral mediation bodies, whose references are as follows CNPM Médiation Consommation or any alternative dispute resolution method (conciliation, for example) in the event of a dispute.